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Shipment & Customs Clearance

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What is Customs Clearance?

As we all know, customs tax is the responsibility for every buyer who import goods from abroad. Every country have different custom policy.Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of any country. So it needs customer to tell us if you have special requirment, or we will do it as usual.


1. Customs & Import Tax

The customs value writing on the invoice is the import duty that customs charge from you customers, the customs value depends on your country's tariff policy. Normally we declare the customs value with our experience, unless you want to declare with your own requirement.If you find out information about the import tax situation in your country, and you believe there are ways for you to minimize the taxes you have to pay (or eliminate the taxes altogether), we are more than happy to follow your instructions regarding labeling, packing, declarations, invoices, etc. Just tell us what you need and we will let you know what we can do to help.

2. If the items are detained by customs, who is responsible for the clearance of the items?

We will assist to help you with the customs clearance, we promise to assistant you actively if you need.

3. How much we should declare for the invoice?

We will send your item by parcel, usually the value will be marked with10USD or gift, which will not cause any problems in customs clearance. If you have any questions on the parcel of customer clearance, please contact our customer service.

If the item value is large, and your countries customs is very strict, please tell us what you want to describe about the item name, and how we declare the value, if you are Brazilian, please tell us your CPF number.

4. How to get your products safely if your country customs is very strict?

French customs is more strict than that in any other country these days. If you are french customer, please advice us how to do to avoid clearance delay. We can ship your products by YANWEN shipping, by which you don't need to pay tax if your product weight is less than 4KG. If more than 4KG, we can ship it to you by EMS. If you want faster shipping, you can choose TNT or UPS.