How to know whether your device get update package or not?
First of all,please check click one key update/check for updates on device(Very important step!!!)
Then click setting,find paid function,you will see the final update time on device.
Lonsdor Menus are divided into two parts: free menus and subscribed menus.
1.Free menus are free for lifetime.
2. Subscribed menus can be used for free for 365 days. You need to pay for them after the trial period
K518ISE first time update service (480USD)
Lonsdor K518ISE Second Time Subscription of 1 Year Full Update(360USD)
Lonsdor K518ISE Third Time Subscription of 1 Year Full Update(220USD)
A. 365 days is a period and the price is USD500 per period. One year period starts from the day of the trial period finished.
B. Purchase menus with a dealer. You can use the menus normally and permanently after payment.
C. Menus which you purchase includes subscribed menus that have been released and that will have been released in one year period.
D. New Subscribed menus beyond one year period requires extra payment.
About Shipping Way
1.DHL Shipping: 5-7 working days. With DHL shipping, we will declare lowervalue on invoice for customers to help customs clearrance .If customer have special requirements on declaring, please contact salesman on order page, online chat,email, skype or whatsapp. Usually we can reply in 24 hours on workingg days.
2.Yanwen express: 7-10 working days.We usually ship orders by Yanwen to European countries like German,Greece,Romania,Sweden,France,etc.By yanwen express, customer dont need to pay for tax. Tax is pre-paid. If customer needs faster shipping, please contact salesman.
3.US, UK, EU shipping directly fast and no tax : 3-5 working days.We have stocked up hot sale items in US, UK, EU Warehouse ,which is more convenient for you. Free TAX, faster shipping with cheaper price.
Click and check items in US Warehosue UK Warehouse
About Cancellation Policy
1.You can get a full refund if you make cancellation within 24hours. Because usually we will ship out package within 24 hours, for get full refund, please send us a cancellation note via order center or email.
2.If your cancellation made after 24 hours, please contact our customer service first, you can easily get touch with our customer service via email or any online contact method like skype, whatsapp or online chat. If customer service confirm your order have not been ship out, you can get a full refund
3. If your order has been proceed but have not get out of China(including Hongkong area), you can still cancel our order but you have to pay for the cancellation fee.(Detail fee please consult customer service for your order)
4. If the order already out of China, the order can not be canceled. If you want cancel it, you need send it back after you receive the package and you will need to undertaken the return fee.